Funnels
Measure conversion rates across a defined sequence of user actions.
What is a Funnel?
A funnel calculates how many users successfully navigate a specific path in your product. For example, an E-commerce Checkout Funnel might consist of three steps:
- Item Added to Cart
- Checkout Started
- Purchase Completed
The Funnels report will show you the exact drop-off rate between each of these steps, allowing you to identify friction points in your UX.
Building a Funnel
- Navigate to the Funnels tab.
- Click + Add Step to define the first event in your sequence.
- Continue adding steps in the order you expect users to perform them.
- (Optional) Apply global filters. For instance, filter by
os == iOSto only see funnel performance for Apple users.
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Conversion Window
By default, a user has 30 days to complete the funnel from the moment they perform Step 1. You can adjust this conversion window in the query settings to be as short as 5 minutes or as long as 90 days.
Interpreting Results
The Funnel chart displays a bar graph where Step 1 is always 100%. Subsequent bars show the percentage of users who made it to that step. Below the chart, a detailed table breaks down the raw user counts and average time-to-convert between steps.